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Are One-Time Buyers Draining Your Profits?

2014-06-10 Admin Leave a comment

The cost of acquisition is much higher for a one-time buyer than for a repeat customer. Too often sales and …

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Posted in: Dealership Sales, Small Business Strategies

How to Improve Service Department Profitability, Part 2

2014-05-30 Admin Leave a comment

Part 2 of 2: Analyze Rates In the last article, we discussed how the first step to achieving service department…

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Posted in: Service Departments

Service Department Profitability KPIs, Part 1

2014-05-16 Admin Leave a comment

Service department profitability is all about the numbers or your Key Performance Indicators or KPIs.  Analyzing your potential vs your…

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Posted in: Service Departments

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